Qantas Airways (ASX:QAN) recently announced it will invest an additional A$80 million in customer improvements in FY24.

This investment is aimed at addressing several customer ‘pain points’ through enhancements and upgrades.

Despite the global travel climate, Qantas noted that overall travel demand remains steady, with trading conditions in Q1 of FY24 resembling those of the last quarter of FY23.

Both Qantas and Jetstar anticipate accommodating over 4 million passengers during the September/October school holidays.

An increase of approximately A$200 million to a total of A$2.8 billion, after hedging, is expected in the group’s 1H24 fuel bill.

Additionally, a further A$50 million impact is anticipated due to non-fuel-related foreign exchange changes in 1H24.

Both international and domestic capacity for 1H24 is projected to remain largely consistent with estimates given in late August 2023.

New aircraft deliveries and wet-leasing arrangements to Qantas and Jetstar will augment international capacity by 12 percentage points by end of the calendar year.

Qantas also stated its on-market share buyback of up to A$500 million, announced on 24 August, is now 10 percent completed.

Qantas Airways is a major Australian airline, renowned for its domestic and international flight services.